Refund policy
Return & Refund Policy
All Sales Final
Unless otherwise stated, all sales are final. We do not accept returns, exchanges, or refunds for reasons including change of mind, buyer preference, ordering the wrong item, or no longer wanting the product.
Please review product descriptions, specifications, sizes, colors, and other details carefully before placing your order.
Made-to-Order Products
Many of our products are made to order or specially ordered after your purchase is placed. Because these products are produced specifically to fulfill your order, they are considered final sale and cannot be returned, exchanged, or refunded for non-defect-related reasons.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as possible at tinytackleshop@gmail.com.
Please include:
- Your order number
- A description of the issue
- Photos of the item
- Photos of the packaging, if applicable
We will review the issue and work with you to provide an appropriate resolution, which may include a replacement, exchange, or refund depending on the circumstances.
Return Instructions
Do not send any items back without prior authorization.
If a return is approved, we will provide you with the appropriate return shipping address and instructions by email.
Because our return location may vary, we do not publish a return address on our website. Items sent to an address without prior approval may not be accepted or processed.
If you have questions about whether an item is eligible for return, please contact us at tinytackleshop@gmail.com before shipping anything back.
Order Cancellations
Because some products may begin processing or production shortly after an order is placed, we cannot guarantee that an order can be canceled once it has been submitted.
If you need to request a cancellation, please contact us as soon as possible at tinytackleshop@gmail.com. If your order has already entered production, been specially ordered, or shipped, cancellation may no longer be possible.
Refused Deliveries
Orders that are refused at delivery due to a change of mind or change of circumstances are not eligible for a refund.
Customers are responsible for providing a complete and accurate shipping address when placing an order. Additional shipping charges may apply if an order must be resent because an incorrect or incomplete address was provided.
Refunds for Approved Claims
If a refund is approved, it will be issued to your original payment method.
Please allow up to 10 business days after the refund is processed for your bank or credit card company to post the refund to your account.
If more than 15 business days have passed since we approved your refund, please contact us at tinytackleshop@gmail.com.
Contact Us
If you have questions about an order, product, return eligibility, or this policy, please contact us at:
Nothing in this policy limits any rights or remedies available to customers under applicable law.